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FAQ about VPS
What information can be placed on the VPS service
All detailed VPS information is specified in the service agreement. We are talking about content that violates EU law, where the data centers are physically located. We are also talking about malware, torrent trackers, VPN services, and other services. If you have any questions, then all VPS answers you will receive in our support service.
How does your support work?
If you have VPS problems, please contact our support by phone or email mail. It works 24/7, which will allow you to quickly resolve any issues during the provision of services, deploy a new project, and provide advice.
What are the advantages of VPS over conventional shared hosting?
Choosing a VPS brings the following benefits to your website:
- Giving root access, which opens up the entire list of options for setting up the server for a specific project or application (if necessary, our staff will provide additional VPS consultation);
- the ability to install for the period of operation of the solution to install any additional software with its replacement, update at any time;
- more stable access to the service compared to virtual hosting by allocating a constant amount of resources for accessing your service (the bandwidth for our tariff plans is 1 Gbps);
- the possibility of full control over the processes running on the server;
- the presence of a dedicated IP address, which will provide additional opportunities for organizing data exchange within the company;
- the ability to host any number of sites on the allocated capacity.
Our VPS guide and qualified technical support, consultations from the company's specialists will help you take advantage of the benefits.
What difficulties may arise when renting a VPS
A feature of the service is root access and the ability to install additional software. This requires a highly qualified specialist who will configure the server, as there are risks of errors and a decrease in the level of security. If you still have VPS questions and answers regarding the settings, you need help, then we offer an additional maintenance service with hourly work of our specialists.
How quickly the project will be deployed after ordering the service
If all VPS issues regarding the selection of a specific tariff plan are resolved, an agreement is concluded, there are no other issues, then resources with the necessary characteristics will be provided within a few hours to host your server and configure it.
Where are your servers located?
Our assets include the ability to provide VPS solutions for customers at the facilities of a modern data center in the German city of Falkenstein. It includes 13 buildings with a total area of ββabout 100,000 square meters, which remains one of the most modern in Europe.
Who are your VPS solutions suitable for?
Renting such a server will be relevant for the following client groups:
- owners of large online stores with a large selection of diverse goods;
- services with technical functionality of an increased degree of complexity, when the capabilities of a virtual server are not enough;
- resources with very high traffic and significant peak loads;
- the need to install additional software to configure and operate the service;
- game servers and so on.
If you still have any questions, you need additional VPS help in choosing a specific tariff plan, consultation, then you can clarify your questions in our support service.